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WordPress Hack Recovery

Locked out of wp-admin. An admin account you never created. A hosting suspension notice. A full compromise needs full incident response — not just a malware scan — regaining access, understanding what happened, and locking every door the attacker used.

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Emergency access recovery · Full credential rotation · Root-cause investigation

  4.9/5 rating |500+ US brands served |8+ years in web security

This Is Full Hack Recovery, Not Just Malware Cleanup

This is you if...

  • You're locked out of wp-admin entirely
  • Your password stopped working without you changing it
  • You found an admin account you never created
  • Your hosting account was suspended for abuse
  • Your site was defaced or shows a hacker's message
  • You don't know how much access the attacker had

If it's just...

If you're locked out right now

Don't panic, and don't start deleting things before understanding what happened — you could destroy evidence of how the attacker got in. If you have hosting panel or database access, we can often regain wp-admin access without your original password. Contact us and we'll walk you through immediate steps.

Our Hack Recovery Process

1

Regain Access

If you're locked out, we use hosting panel, SFTP/SSH or authorized emergency recovery methods to get back into your site.

2

Isolate the Site

We take the site offline or into maintenance mode if visitors are being harmed, to stop the damage from continuing.

3

Audit What Happened

We review server logs, account activity and file changes to understand the scope of the compromise before removing anything.

4

Remove Unauthorized Access

Backdoors, unauthorized admin accounts, and any abandoned code left by the attacker are identified and removed.

5

Rotate Every Credential

WordPress, hosting panel, FTP/SFTP, database and domain-tied email passwords — all of them, not just WordPress.

6

Coordinate With Your Host

If your account was suspended, we work directly with your hosting provider to get you back online.

7

Report & Harden

A clear report of what happened, how, and what has been put in place to prevent it recurring.

What's Included

Access Recovery

Regain wp-admin access even if your password no longer works.

Incident Investigation

Server logs and account activity reviewed to understand what happened.

Unauthorized Account Removal

Every backdoor and unauthorized admin account identified and removed.

Full Credential Rotation

Every password across every connected system, not just WordPress.

Host Coordination

We work directly with your hosting provider if your account was suspended.

Incident Report

A clear account of what happened and how it was resolved.

WordPress Hack Recovery — FAQ

Possibly. If your password suddenly stops working, you're redirected to a different page when trying to access wp-admin, or you see a completely different login screen, someone may have changed your password or created a backdoor. This is a full-access compromise, not just an infected file, and needs incident response, not just a malware scan.

Malware removal focuses on cleaning infected code. Hack recovery is broader — it covers regaining access when you're locked out, removing unauthorized administrator accounts, auditing what the attacker did while they had access, and rotating every credential across your hosting, database and email accounts, not just WordPress itself.

Document the account details first (username, email, creation date) before deleting it — this helps identify how the breach happened. Then remove it, reset every other account's password, and check for other unauthorized accounts using innocent-looking names.

All of them. WordPress admin, hosting control panel, FTP/SFTP, database, and any email accounts tied to your domain. Attackers who gain one set of credentials often use them to access others — changing only the WordPress password leaves the door open.

Contact your host immediately. They may have server-level logs or account activity that helps identify how the breach happened, and can advise on next steps before you're back online. We can coordinate directly with your host as part of recovery.

If you have multiple WordPress installations on the same hosting account, scan all of them — attackers who compromise one site on shared hosting often use it to attack others on the same server.

Yes — understanding the entry point is part of the recovery, not an afterthought. Our findings report explains what happened and what to fix so it does not happen again.

Cost depends on the scope of the compromise — a locked-out admin account is different from a full server-level breach. Contact us with your situation for an accurate quote.

Get Back in Control

The longer a compromised site stays that way, the more damage accumulates. Let's find out exactly what happened and fix it.

Locked out or compromised? Get help now.

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